Own the stay. Designed for Vacation Rental Managers by leading Vacation Rental Managers.

SimplifiStay helps VRMs increase direct bookings + leads, build brand, communicate better with customers while saving time, money and reducing headaches.​

Own the stay. Designed for Vacation Rental Managers by leading Vacation Rental Managers.

SimplifiStay helps VRMs increase direct bookings + leads, build brand, communicate better with customers while saving time, money and reducing headaches.

SimplifiStay helps VRMs own the stay. 

Immediately increase revenue with higher-margin direct bookings, build brand awareness and loyalty by creating a direct relationship with your customer, improve communications all while saving time and money by using SimplifiStay now.

Connect
for VRMs

Turn all property visitors into Pro-Active Leads with our captive portal, while building brand awareness and loyalty.  Save time and money spent dealing with in-property internet issues with our always up LTE router.

SimplifiCloud
Dashboard

SimplifiCloud dashboard brings everything Simplifi and 3rd party integrations together in one single pane of glass so you can easily manage your in-propertty network, your leads and customer communication.

VRM
Contact Center

SimplifiStay’s Contact Center solution turns booking agents and their supervisors into superstars with our multipurpose Cloud platform that includes a PBX, CRM, PMS integrations and full suite of features designed to improve communication, customer management and lead conversion.

Connect for VRMs

Turn all property visitors into Pro-Active Leads with our captive portal, while building brand awareness and loyalty. Save time and money spent dealing with in-property internet issues with our always up LTE enabled router.

SimplifiCloud Dashboard

SimplifiCloud dashboard brings everything Simplifi and 3rd party integrations together in one single pane of glass so you can easily manage your in-propertty network, your leads and customer communication.

VRM Contact Center

SimplifiStay’s Contact Center solution turns booking agents and their supervisors into superstars with our multipurpose Cloud platform that includes a PBX, CRM, PMS integrations and full suite of features designed to improve communication, customer management and lead conversion.

You choose how to Simplifi.

Our products can be used independently or as a complete solution.
Contact us to learn more from a SimplifiStay Solution Expert.

SimplifiStay has massively increased my lead generation and direct bookings while reducing costs and headaches and unifying the way my team and I communicate and directly market in one simple dashboard.

– Travis Wilburn, CEO Stay Charlottesville and Blue Cedar Partners

Challenges Facing VRMs Today

SimplifiStay addresses challenges “on-site” in rental properties and in the “back-office” where bookings, managing stays, leads and both marketing to and communicating with customers takes place.

Top 4 Property Challenges

Losing Money Because of:

Missed leads and missed revenue

  • VRMs have contact information for the booker only, but not all the guests or visitors, which can be dozens of new leads missed during a busy stay.

No brand awareness

  • Your customers think they booked an “Airbnb” and may not know you exist
  • This extends to local events and adjacent companies owned/managed by the VRM

Lack of direct booking and loyalty

  • When customer book direct they save money, VRMs make more and together you build loyalty

Wasted time, money and poor experience because of internet issues and failures

  • The #1 complaint a VRM gets is “the internet is not working,” creating unnecessary truck rolls and a management nightmare.

Top 4 Back-Office Challenges

Death by one thousand tabs

  • VRMs and their support staff are using multiple software products (PBX, PMS, CRMs, etc.) to book stays, creating a confusing (and costly) mix of unwieldy solutions.

Lack of PMS integration with CRM + Call Center Solution

  • The Vacation Rental Market is fractured with few integrations and those that do integrate do it exclusively with a single PMS or their own.

Total lead tracking and marketing

  • No Customer Contact Solution today pulls together all lead sources regardless of origination, manages those leads and makes it easy to market to everyone by a booking agent resulting in missed revenue opportunities.
  • Agents use a hodgepodge of tools to market to and communicate with customers, creating extra work, poor brand consistency and less than optimal brand awareness.

Multiple platform costs

    • Every penny counts and VRMs are paying for a grab-bag of disconnected services that can be unified and streamlined.

On-Site Challenges Solved

Take back your connection to your guests

Captive Portal captures missed opportunities

By installing VRM Connect in a property you turn all visitors into Pro-Active Leads with our captive portal tailored to your brand.

The captive portal requires that customers enter an active email address to gain internet access. They can choose to opt-in or out of marketing. Most opt INTO.

The portal is tailored to the VRM brand, with a selection of templates the VRM can work from.

More Branding and Revenue Opportunities Create a Better Customer Experience

When guests log into the Wifi we can also link to a landing page so the 2nd site loaded is another site of the VRMs choosing.

Exponentially increase qualified lead collection with SimplifiStay's Captive Portal and CRM.

#1 Guest Complaint Solved

Save time and money by reducing in-property internet issues with our always up LTE enabled router which has cellular back-up incase the internet goes down.

Key benefits:

  • Less truck rolls
  • Less IT head aches
  • Better customer experience 

Remotely manage what matters most in every rental.

✓Passwords  ✓Rebooting  ✓Network Management
✓Leads  ✓Internet Status

Key benefits:

  • Lower costs by remotely managing
  • Simple intuitive troubleshooting
  • Save time and $$$
  • Contact Center Solution can be seamlessly added to dashboard anytime
  • Increased employee efficiency and data management having all information from PMS, OTA and others fill into one system.

Contact us to learn more from a SimplifiStay Solution Expert

Back-Office Challenges Solved

Increase efficiency with unified solution

SimplifiStay improves staff efficiency and conversion rates.

SimplifiStay helps bring all your communications into the same place where you manage leads, your in-property network and marketing. By integrating with PMSs and tailoring the solution to the exact needs of VRMs we greatly reduce the number of costly, annoying tabs/products while giving you tools that will increase your revenue and improve the way you communicate to customers and leads.

VRM Contact Center Solution includes:

Agent console

  • Specially designed agent console allows agent to communicate, manage and market seamlessly
  • Branded communications provided through PBX, Call Center and Email distribution across all agents
  • Call scripting for tailored messaging
  • Assigning lead and/or account status when booking with option to schedule remarketing

Calendar Tool

  • Set follow-ups, reminders and schedule emails
  • Create marketing campaigns

Supervisor console

Oversee team as they work

  • Track time (break, active), conversions and more
  • Custom reporting
  • Optimize your team

Increase conversion rates with a CRM designed for VRMs

  • Manage leads, and customers in a platform that dynamically updates for agents and supervisors
  • Add customer notes and/or feedback with surfaces anytime the customer makes inbound communication or agent makes outbound

SimplifiLines

  • Our enterprise grade cloud-based PBX for all in-bound calls, call routing (IVR, etc) and outbound dialing
  • Includes telephony (dial-tone) but can be purchased with existing telephony service

And More...

  • Add Connect for VRMs anytime and add that product suite to single pane of glass Dashboard
  • Shared email mailbox with branded signatures and templates for proper branded communications
  • Increased employee efficiency and data management having all information from PMS, OTA and others fill into on system.

Supercharge your PMS and save money

By remaining PMS agnostic and by creating deep integrations, SimplifiStay supercharges your property management system

Key Benefits

  • Captures all leads regardless of source
  • Allows for uploading of records so historic customer data is available to agents
  • Call scripting for tailored messaging
  • Keep your existing PMS while reducing tabs and unnecessary services

Contact us to learn more from a SimplifiStay Solution Expert or to schedule a demo